CUSTOMERS · Case studies

Where security matters most,
Timbel was chosen first

From the Constitutional Court of Korea and the Financial Supervisory Service to major banks, defense, and public institutions — more than 250 organizations trust Timbel's AI.

Public · GovernmentFinance · SecurityDefense250+ organizations
Organizations and enterprises working with Timbel AI
REFERENCES

Key customers

Timbel key customers
CASE STUDIES

Deployments proven in the field

From voice meeting minutes and AICC to STT/TTS and sign language — across public, finance, defense, and manufacturing

Seoul Credit Guarantee Foundation AI-powered consultation auto-analysis system
Seoul Credit Guarantee Foundation

AI-powered consultation auto-analysis system

Building an on-premises consultation system that automatically analyzes counseling audio with STT, speaker diarization, and LLM summarization across the foundation's 25 integrated consultation support centers.

FinanceAICC
View details →
Seoul Credit Guarantee Foundation

AI-powered consultation auto-analysis system

Building an on-premises consultation system that automatically analyzes counseling audio with STT, speaker diarization, and LLM summarization across the foundation's 25 integrated consultation support centers.

FinanceAICC
Period2026.05 ~ 2026.09
Scope
  • On-premises system for STT conversion, speaker diarization, and LLM summarization of consultation audio
  • HAIV STT engine + SKT's large language model 'A.X' deployed in a closed network
  • SSO integration with the EUM work system and real-time loading into the credit guarantee federation DB for advanced consultation-history management
  • Consultation summaries, keyword extraction, automatic consultation-type classification, and small-business economic trend analysis
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Gokseong County Office AI-based village archive platform 'Ondam'
Gokseong County Office

AI-based village archive platform 'Ondam'

Developing an archive management platform that digitizes key records from some 270 villages across Gokseong County, enabling AI-based village record management and more efficient administration.

PublicSTT
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Gokseong County Office

AI-based village archive platform 'Ondam'

Developing an archive management platform that digitizes key records from some 270 villages across Gokseong County, enabling AI-based village record management and more efficient administration.

PublicSTT
Period2025.07 ~ 2026.06 (ongoing)
Scope
  • AI-powered speech-to-text conversion of village meeting recordings
  • Analysis and conversion of uploaded audio files, optimized for conversion speed and speaker diarization
  • Machine learning on dialect data for accurate transcription of conversations with regional accents
  • Automatic summaries generated from transcripts; records of some 270 villages digitized
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Woori Financial Capital customer AI consultation agent (voice bot) system
Woori Financial Capital

Customer AI consultation agent (voice bot) system

Deploying inbound and outbound AI consultation voice bots at the Woori Financial Capital customer center to transform customer experience and raise agent productivity.

FinanceAICC
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Woori Financial Capital

Customer AI consultation agent (voice bot) system

Deploying inbound and outbound AI consultation voice bots at the Woori Financial Capital customer center to transform customer experience and raise agent productivity.

FinanceAICC
Period2025.06 ~ 2026.02
Scope
  • Inbound and outbound AI consultation voice bot system
  • Integration between AI voice and core banking systems
  • STT/TTS deployment and STT engine enhancement
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TTA speech-recognition-based speech-to-caption system upgrade
TTA

Speech-recognition-based speech-to-caption system upgrade

Strengthening the Eojoom app with pilot-service feedback, and upgrading the speech-to-caption server with broadcast-content training data and an in-house recognition engine.

BroadcastCaptions
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TTA

Speech-recognition-based speech-to-caption system upgrade

Strengthening the Eojoom app with pilot-service feedback, and upgrading the speech-to-caption server with broadcast-content training data and an in-house recognition engine.

BroadcastCaptions
Period2025.06 ~ 2025.11
Scope
  • App upgrades (iOS and Android) — improved caption quality, refreshed screens and design
  • Closed-caption generation client for broadcasters — audio capture and conversion, server integration, caption-input interface
  • 1,000 hours of news, drama, and entertainment audio-transcription data to raise server recognition accuracy
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Hana Insurance customer communications equipment purchase (call bot/IVR)
Hana Insurance

Customer communications equipment purchase (call bot/IVR)

Building and replacing an AI call bot and intelligent IVR (interactive voice response) system to upgrade Hana Insurance's consultation operations.

FinanceCall bot
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Hana Insurance

Customer communications equipment purchase (call bot/IVR)

Building and replacing an AI call bot and intelligent IVR (interactive voice response) system to upgrade Hana Insurance's consultation operations.

FinanceCall bot
Period2025.05 ~ 2025.12
Scope
  • New equipment purchase — replacing and adding intelligent IVR servers, media servers, gateways, and other aging equipment
  • Call bot and IVR upgrades (software and solutions)
  • Advanced intelligent speech recognition (STT) and synthesis (TTS)
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NIPA AI-based military pension inquiry response and consultation solution development and validation
NIPA

AI-based military pension inquiry and consultation solution development & validation

A two-year cross-ministry AI expansion project developing and validating a 24/7 AI consultation solution to raise service satisfaction for military pension recipients.

PublicAICC
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NIPA

AI-based military pension inquiry and consultation solution development & validation

A two-year cross-ministry AI expansion project developing and validating a 24/7 AI consultation solution to raise service satisfaction for military pension recipients.

PublicAICC
Period2025.05 ~ 2026.12 (ongoing)
Scope
  • Speech recognition (STT) engine build — model tuning specialized for civil-inquiry consultations, voice-gateway integration design and implementation
  • Speech synthesis (TTS) engine build — multiple voices and multilingual TTS
  • 100 hours of consultation-specific STT fine-tuning data; 24/7 inquiry-response framework
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TTA AI-based caption-to-sign-language conversion system
TTA

AI-based caption-to-sign-language conversion system

An enhancement project converting captions into sign-language video to raise video accessibility for deaf viewers — improving Eojoom app integration through an integrated app, translation server, sign-language animation, and expanded training data.

BroadcastSign language
View details →
TTA

AI-based caption-to-sign-language conversion system

An enhancement project converting captions into sign-language video to raise video accessibility for deaf viewers — improving Eojoom app integration through an integrated app, translation server, sign-language animation, and expanded training data.

BroadcastSign language
Period2025.04 ~ 2026.01
Scope
  • Speech-caption-sign app upgrade — avatar sign-video playback software, translation-server integration, and sign avatar consolidation
  • Caption-to-sign translation server upgrade for better Korean-to-Korean Sign Language translation
  • Korean–Korean Sign Language parallel corpus production
  • 3,000 new sign-language animation words based on live-action footage
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Suhyup Bank IPT upgrade
Suhyup Bank

IPT upgrade

Upgrading Suhyup Bank's phone system to IP telephony and adding UC and other value-added services plus call-content STT to raise productivity and satisfaction.

FinanceSTT
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Suhyup Bank

IPT upgrade

Upgrading Suhyup Bank's phone system to IP telephony and adding UC and other value-added services plus call-content STT to raise productivity and satisfaction.

FinanceSTT
Period2025.03 ~ 2025.12
Scope
  • IP-based phone system and integrated system build
  • Integration of IPT value-added services (UC and more)
  • Call-content-to-text STT deployment
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SKT A.Biz agent meeting-minutes service
SKT

A.Biz agent meeting-minutes service

Building the A.Biz agent meeting-minutes and LLM summarization service for 20,000 SKT member-company users, automating speech-to-text conversion, speaker diarization, sentence cleanup, and summarization.

EnterpriseMeeting minutes
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SKT

A.Biz agent meeting-minutes service

Building the A.Biz agent meeting-minutes and LLM summarization service for 20,000 SKT member-company users, automating speech-to-text conversion, speaker diarization, sentence cleanup, and summarization.

EnterpriseMeeting minutes
Period2025.02 ~ 2025.12
Scope
  • Timbel's core STT engine combined with SKT's own large language model 'A.X'
  • SaaS delivery on Azure cloud for flexible scalability and interoperability
  • STT, LLM, and speaker diarization applied to speech-to-text conversion, minutes sharing, sentence cleanup and correction, and source summarization — transforming meeting work and productivity
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Constitutional Court of Korea intelligent adjudication system — automated voice stenography
Constitutional Court of Korea

Intelligent adjudication system — automated voice stenography

Deploying a speech recognition engine that converts speech to text in real time in the Court's grand courtroom, smart conference room, and main conference hall, with a system for drafting, editing, and managing minutes.

PublicStenography
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Constitutional Court of Korea

Intelligent adjudication system — automated voice stenography

Deploying a speech recognition engine that converts speech to text in real time in the Court's grand courtroom, smart conference room, and main conference hall, with a system for drafting, editing, and managing minutes.

PublicStenography
Period2024.07 ~ 2024.12
Scope
  • Real-time speaker diarization and speech recognition using existing installed microphones
  • Software-based diarization and recognition of recorded files
  • Meeting-room setup and monitoring, minutes draft management and editing, minutes access management
  • Applied to the grand courtroom, smart conference room, main conference hall, and more, with a 90% recognition-accuracy target
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POBA AI-based smart contact center
POBA

AI-based smart contact center

Building a new cloud-based AICC (chatbot, chat, STT) to deliver multichannel consultation services and improve member experience and operational efficiency.

PublicAICC
View details →
POBA

AI-based smart contact center

Building a new cloud-based AICC (chatbot, chat, STT) to deliver multichannel consultation services and improve member experience and operational efficiency.

PublicAICC
Period2024.07 ~ 2025.02
Scope
  • New cloud-based AICC (chatbot, chat, STT, and more) for multichannel consultation services
  • Target recognition accuracy of 90% for customers and 95%+ for agents
  • 100+ hours of training to reach the targets
  • 60-channel license with separate Rx/Tx on concurrent calls
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Korea Legal Aid Corporation legal aid service platform STT
Korea Legal Aid Corporation

Legal aid service platform STT

Building STT into an integrated platform that guides citizens through legal consultation, aid, mediation, and redress services, letting them apply and check outcomes in one stop.

PublicSTT
View details →
Korea Legal Aid Corporation

Legal aid service platform STT

Building STT into an integrated platform that guides citizens through legal consultation, aid, mediation, and redress services, letting them apply and check outcomes in one stop.

PublicSTT
Period2024.07 ~ 2025.12
Scope
  • STT for the integrated legal consultation, aid, mediation, and redress platform
  • One-stop application and outcome checking for citizens
  • Target recognition accuracy of 90% for customers and 95%+ for agents; 200+ hours of training
  • 170-channel license with separate Rx/Tx on concurrent calls
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Daegu Metropolitan City 120 Dalgubeol call center AI consultation system phase 2
Daegu Metropolitan City

120 Dalgubeol call center AI consultation system, phase 2

Building an AI call bot for simple, repetitive inquiries plus a dedicated website, and upgrading the agent desktop to establish 24/7 AI-powered civil administration services.

PublicCall center
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Daegu Metropolitan City

120 Dalgubeol call center AI consultation system, phase 2

Building an AI call bot for simple, repetitive inquiries plus a dedicated website, and upgrading the agent desktop to establish 24/7 AI-powered civil administration services.

PublicCall center
Period2024.07 ~ 2024.11
Scope
  • AI call bot service for simple, repetitive civil inquiries
  • Upgraded agent software and dedicated website establishing a 24/7 civil consultation service framework
  • Target recognition accuracy 90%+; 100+ hours of training
  • 20-channel license with separate Rx/Tx on concurrent calls
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LH Housing Welfare Information call center system upgrade
LH Housing Welfare Information

Call center system upgrade

Rebuilding the aging call center and consultation-information systems, and adding an STT and text-analytics (TA) consultation-guide solution to strengthen service quality and complaint analysis.

PublicCall center
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LH Housing Welfare Information

Call center system upgrade

Rebuilding the aging call center and consultation-information systems, and adding an STT and text-analytics (TA) consultation-guide solution to strengthen service quality and complaint analysis.

PublicCall center
Period2024.07 ~ 2025.04
Scope
  • Aging call center build and upgrade; consultation-information system rebuild
  • STT + text analytics (TA) consultation-guide solution strengthening consultation quality and complaint analysis
  • Target recognition accuracy 90%; 200 hours of training
  • 275 channels with separate Rx/Tx on concurrent calls (100 agent seats + 75 voice bot)
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TTA AI-based caption-to-sign-language conversion system (phase 3)
TTA

AI-based caption-to-sign-language conversion system (phase 3)

Bringing sign-language services to online video content to raise media accessibility for deaf viewers, producing live-action-based sign animation and an initial Android TV app.

BroadcastSign language
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TTA

AI-based caption-to-sign-language conversion system (phase 3)

Bringing sign-language services to online video content to raise media accessibility for deaf viewers, producing live-action-based sign animation and an initial Android TV app.

BroadcastSign language
Period2024.07 ~ 2024.11
Scope
  • Sign-language services for online video content to raise media accessibility for deaf viewers
  • Live-action-based sign animation expanding sign vocabulary and improving translation quality
  • Initial Android TV app with a real-time caption service
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TTA speech-recognition-based automatic speech-to-caption system (phase 6)
TTA

Speech-recognition-based automatic speech-to-caption system (phase 6)

Providing caption services for online video content and improving news, drama, and entertainment recognition accuracy along with app features, raising media accessibility for deaf viewers.

BroadcastCaptions
View details →
TTA

Speech-recognition-based automatic speech-to-caption system (phase 6)

Providing caption services for online video content and improving news, drama, and entertainment recognition accuracy along with app features, raising media accessibility for deaf viewers.

BroadcastCaptions
Period2024.07 ~ 2024.11
Scope
  • Caption services for online video content to raise media accessibility
  • Better recognition accuracy across news, drama, entertainment, and all genres, plus improved app features
  • Upgraded speech-recognition server engine and models; enhanced speaker-separation features
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Kakao Pay AICC integrated center
Kakao Pay

AICC integrated center

Building Kakao Pay's own call infrastructure (IPCC) at the customer center, with agent assist, QA, and voice bots to raise consultation efficiency and encourage customer self-service.

FinanceAICC
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Kakao Pay

AICC integrated center

Building Kakao Pay's own call infrastructure (IPCC) at the customer center, with agent assist, QA, and voice bots to raise consultation efficiency and encourage customer self-service.

FinanceAICC
Period2024.06 ~ 2024.12
Scope
  • Self-built call infrastructure (IPCC) and AICC base platform
  • Agent assist and QA features raising consultation and management efficiency
  • Voice bots guiding customers to resolve issues on their own
  • Target recognition accuracy 92%+; 200+ hours of training; 400 channels (200 agent seats)
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Community Media Foundation 2024 operations and maintenance of the speech conversion system for deaf users
Community Media Foundation

2024 operations and maintenance of the speech conversion system for deaf users

Operating and maintaining the cloud infrastructure behind the commercial Eojoom speech-to-caption service, stabilizing the Android and iOS apps, and handling store registration, review, and overall operations.

AccessibilitySTT
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Community Media Foundation

2024 operations and maintenance of the speech conversion system for deaf users

Operating and maintaining the cloud infrastructure behind the commercial Eojoom speech-to-caption service, stabilizing the Android and iOS apps, and handling store registration, review, and overall operations.

AccessibilitySTT
Period2024.01 ~ 2024.12
Scope
  • Cloud infrastructure operations and maintenance for the commercial Eojoom speech-to-caption service
  • Android and iOS app service stabilization
  • Store registration, review, and overall operations support for the commercial and pilot apps
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Seoul Metropolitan Government 2024–25 mobile office and AI meeting-minutes maintenance
Seoul Metropolitan Government

2024–25 mobile office & AI meeting-minutes maintenance

Improving and maintaining Seoul's mobile office and AI meeting-minutes systems, supporting system integrations and zero-downtime operations to expand intelligent administrative services.

PublicMeeting minutes
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Seoul Metropolitan Government

2024–25 mobile office & AI meeting-minutes maintenance

Improving and maintaining Seoul's mobile office and AI meeting-minutes systems, supporting system integrations and zero-downtime operations to expand intelligent administrative services.

PublicMeeting minutes
Period2024.01 ~ 2025.12
Scope
  • Feature improvements and maintenance for Seoul's mobile office and AI minutes systems
  • Meeting demand for intelligent, personalized administrative services and streamlining internal administration
  • Support for system integrations and a zero-downtime service operations framework
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Supreme Prosecutors' Office BaroNote delivery
Supreme Prosecutors' Office

BaroNote delivery

Delivering the BaroNote AI speech-recognition stenography solution, letting stenographers and AI collaborate to draft records and minutes faster and cut working time.

PublicSTT
View details →
Supreme Prosecutors' Office

BaroNote delivery

Delivering the BaroNote AI speech-recognition stenography solution, letting stenographers and AI collaborate to draft records and minutes faster and cut working time.

PublicSTT
Period2023.11 ~ 2023.12
Scope
  • Delivery of the BaroNote AI speech-recognition stenography solution
  • Real-time recognized text corrected instantly by stenographers when drafting records and minutes
  • Stenographer–AI collaboration producing minute drafts and cutting working time
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Samsung SDS BaroNote and HAIV training solution delivery
Samsung SDS

BaroNote and HAIV training solution delivery

Delivering BaroNote to record and manage voice commands during operational training, with training features and a training server that raise recognition accuracy inside secure environments.

EnterpriseSTT
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Samsung SDS

BaroNote and HAIV training solution delivery

Delivering BaroNote to record and manage voice commands during operational training, with training features and a training server that raise recognition accuracy inside secure environments.

EnterpriseSTT
Period2023.11 ~ 2023.12
Scope
  • BaroNote delivery for speech-recognition recording of commands during operational training
  • Self-service training and admin features to raise recognition accuracy within security constraints
  • Training server delivery
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Sunchang County Council voice meeting-minutes system
Sunchang County Council

Voice meeting-minutes system

Building a voice minutes system that distinguishes every speaker in 16-person meetings and delivers automatic minute drafts, cutting drafting time.

PublicMeeting minutes
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Sunchang County Council

Voice meeting-minutes system

Building a voice minutes system that distinguishes every speaker in 16-person meetings and delivers automatic minute drafts, cutting drafting time.

PublicMeeting minutes
Period2023.10 ~ 2023.12
Scope
  • Voice meeting-minutes system build
  • Automatic speaker separation for all 16 council members and meeting attendees
  • Automatic minute drafts shortening minutes-drafting work
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Office of Education Support
Office of Education Support

Additional voice minutes systems for school violence committees

Delivering dedicated voice minutes solutions to school violence committees at some 60 education support offices nationwide, adding 12–16-speaker diarization systems as hearing rooms expand.

PublicMeeting minutes
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Office of Education Support

Additional voice minutes systems for school violence committees

Delivering dedicated voice minutes solutions to school violence committees at some 60 education support offices nationwide, adding 12–16-speaker diarization systems as hearing rooms expand.

PublicMeeting minutes
Period2023.10 ~ 2023.12
Scope
  • Started with 11 Seoul education support offices in 2020; dedicated voice minutes now delivered to school violence committees at some 60 offices nationwide
  • Automatic diarization of 12–16 speakers with minute drafts
  • Additional hearing-room installation and build-out
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120 Dasan Call Center 120 AICC phase 2 STT
120 Dasan Call Center

120 AICC phase 2 STT

Phase-2 STT for the 120 AICC converts citizen speech to text and raises the value of consultation big data, laying the groundwork for the Dasan Call Foundation's AI contact center.

PublicAICC
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120 Dasan Call Center

120 AICC phase 2 STT

Phase-2 STT for the 120 AICC converts citizen speech to text and raises the value of consultation big data, laying the groundwork for the Dasan Call Foundation's AI contact center.

PublicAICC
Period2023.10 ~ 2023.12
Scope
  • Real-time Rx/Tx-diarized recognition results delivered to agents for fast, accurate responses
  • Acoustic and language model training reaching the 92% recognition-accuracy target
  • Self-training infrastructure sustaining accuracy over time; STT foundation for AICC advancement
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NIA video summarization data via speech recognition
NIA

Video summarization data via speech recognition

Building large-scale AI training data that lets copyright-cleared broadcast content be summarized and searched through speech recognition, supporting the national AI ecosystem.

Data
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NIA

Video summarization data via speech recognition

Building large-scale AI training data that lets copyright-cleared broadcast content be summarized and searched through speech recognition, supporting the national AI ecosystem.

Data
Period2023.08 ~ 2023.12
Scope
  • Summarization and search training data built from copyright-cleared broadcast content using speech recognition
  • 3,000+ hours (4,000+ items) of new content with 70%+ spoken audio
  • Roughly 200,000 search queries (audio and transcription); highlight-segment and category labeling
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NIA Korean text-video-sound data (lead organization)
NIA

Korean text-video-sound data (lead organization)

Building Korean text-video-sound training data for natural language understanding, multimodal search, and natural language generation as the lead organization.

Data
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NIA

Korean text-video-sound data (lead organization)

Building Korean text-video-sound training data for natural language understanding, multimodal search, and natural language generation as the lead organization.

Data
Period2023.07 ~ 2023.12
Scope
  • Korean training data for text-based natural language understanding, multimodal search, and natural language generation
  • Video-sound-text source data collected across 600 categories (minimum 15 seconds each)
  • Labeling for content summaries, captions, gestures, visuals, and sound transcription
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NIA AI training-data curriculum upgrade and operations
NIA

AI training-data curriculum upgrade and operations

Upgrading the professional AI data-labeling curriculum with participant feedback and industry trends, delivering level-based training and instructional design guidance.

Data
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NIA

AI training-data curriculum upgrade and operations

Upgrading the professional AI data-labeling curriculum with participant feedback and industry trends, delivering level-based training and instructional design guidance.

Data
Period2023.05 ~ 2023.11
Scope
  • Content and curriculum upgrades for the professional AI data-labeling program
  • Participant feedback and industry trends reflected
  • Level-based professional training supporting career development, with instructional design guidance
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National Institute of Korean Language 2023 everyday conversation corpus
National Institute of Korean Language

2023 everyday conversation corpus

Building 500 hours of high-quality Korean everyday-conversation corpus that captures natural, context-aware dialogue for conversational AI development.

Data
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National Institute of Korean Language

2023 everyday conversation corpus

Building 500 hours of high-quality Korean everyday-conversation corpus that captures natural, context-aware dialogue for conversational AI development.

Data
Period2023.05 ~ 2023.12
Scope
  • Natural everyday-conversation Korean corpus spanning generations and cultures
  • 500 hours of refined speech and everyday-conversation corpus
  • Dual audio transcription and raw corpus construction; metadata construction and utility validation
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TTA AI-based caption-to-sign-language conversion system production
TTA

AI-based caption-to-sign-language conversion system production

Upgrading the avatar sign-video playback software and the caption-to-sign translation server, and producing a new male 3D character integrated into the speech-caption-sign app.

BroadcastSign language
View details →
TTA

AI-based caption-to-sign-language conversion system production

Upgrading the avatar sign-video playback software and the caption-to-sign translation server, and producing a new male 3D character integrated into the speech-caption-sign app.

BroadcastSign language
Period2023.04 ~ 2023.11
Scope
  • Avatar sign-video playback software upgrade with caption-to-sign translation-server integration
  • Translation-server upgrade improving translation quality
  • New male 3D character; sign animation integrated into the speech-caption-sign app
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Uijeongbu City Hall
Uijeongbu City Hall

BaroNote voice minutes solution delivery

Installing six BaroNote units across six meeting rooms at Uijeongbu City Hall, auto-transcribing meetings with STT and cutting minute-drafting time after review.

PublicMeeting minutes
View details →
Uijeongbu City Hall

BaroNote voice minutes solution delivery

Installing six BaroNote units across six meeting rooms at Uijeongbu City Hall, auto-transcribing meetings with STT and cutting minute-drafting time after review.

PublicMeeting minutes
Period2023.04
Scope
  • Six BaroNote units installed across six meeting rooms
  • Automatic meeting transcription via STT
  • Minutes finalized through edit and review, shortening working time
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National Human Rights Commission of Korea BaroNote voice minutes solution delivery
National Human Rights Commission of Korea

BaroNote voice minutes solution delivery

Installing ten BaroNote units across ten meeting rooms at the Commission, auto-transcribing meetings with STT and streamlining minute drafting after review.

PublicMeeting minutes
View details →
National Human Rights Commission of Korea

BaroNote voice minutes solution delivery

Installing ten BaroNote units across ten meeting rooms at the Commission, auto-transcribing meetings with STT and streamlining minute drafting after review.

PublicMeeting minutes
Period2023.04
Scope
  • Ten BaroNote units installed across ten meeting rooms
  • Automatic meeting transcription via STT
  • Minutes finalized through edit and review, shortening working time
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Appeals Commission BaroNote voice minutes solution delivery
Appeals Commission

BaroNote voice minutes solution delivery

Bringing BaroNote voice minutes to civil-servant appeal, grievance, and disciplinary reviews, delivering real-time text of proceedings and cutting minute-drafting time.

PublicMeeting minutes
View details →
Appeals Commission

BaroNote voice minutes solution delivery

Bringing BaroNote voice minutes to civil-servant appeal, grievance, and disciplinary reviews, delivering real-time text of proceedings and cutting minute-drafting time.

PublicMeeting minutes
Period2023.04
Scope
  • BaroNote voice minutes system for civil-servant appeal and grievance reviews and disciplinary decisions
  • Real-time text of review proceedings
  • Shorter minute-drafting time
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Gimhae City Hall intelligent civil-form assistant service STT delivery
Gimhae City Hall

Intelligent civil-form assistant service STT delivery

Adding speech recognition to civil-service kiosks at Gimhae City Hall so citizens can fill out 30 types of civil forms simply by speaking.

PublicSTT
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Gimhae City Hall

Intelligent civil-form assistant service STT delivery

Adding speech recognition to civil-service kiosks at Gimhae City Hall so citizens can fill out 30 types of civil forms simply by speaking.

PublicSTT
Period2023.04
Scope
  • Citizen speech recognized through kiosk microphones at the civil-service center
  • Easy completion of 30 types of civil forms
  • Early adoption of advanced IT in administration for easier civil-form completion
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Hanwha Systems Air Force MCRC performance-upgrade STT solution delivery
Hanwha Systems

Air Force MCRC performance-upgrade STT solution delivery

Applying an STT solution to the Air Force Master Control and Reporting Center (MCRC) upgrade program, recording air-to-ground and ground-to-ground communications to enhance interoperability and operational capability.

DefenseSTT
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Hanwha Systems

Air Force MCRC performance-upgrade STT solution delivery

Applying an STT solution to the Air Force Master Control and Reporting Center (MCRC) upgrade program, recording air-to-ground and ground-to-ground communications to enhance interoperability and operational capability.

DefenseSTT
Period2023.04 ~ 2023.11
Scope
  • STT solution applied to the Air Force MCRC performance-upgrade program
  • STT recording and management of air-to-ground and ground-to-ground communications
  • Improved interoperability and system performance supporting all-round air-threat response and joint operational capability
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TTA speech-recognition-based automatic speech-to-caption system, 5th prototype
TTA

Speech-recognition-based automatic speech-to-caption system, 5th prototype

A fifth prototype project improving iOS and Android app screens and design while upgrading the recognition server's accuracy and speaker-separation features.

BroadcastCaptions
View details →
TTA

Speech-recognition-based automatic speech-to-caption system, 5th prototype

A fifth prototype project improving iOS and Android app screens and design while upgrading the recognition server's accuracy and speaker-separation features.

BroadcastCaptions
Period2023.03 ~ 2023.09
Scope
  • iOS and Android app screen and design upgrades
  • Recognition-server accuracy and speaker-separation upgrades
  • Better drama and entertainment accuracy, expanding caption generation across all genres
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Defense Counterintelligence Command 1337 tip-line intake system improvement
Defense Counterintelligence Command

1337 tip-line intake system improvement

Adding a new STT server to the existing independent network, integrating with ARS and recording systems, and improving intake management and follow-up for the 1337 tip line.

DefenseSTT
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Defense Counterintelligence Command

1337 tip-line intake system improvement

Adding a new STT server to the existing independent network, integrating with ARS and recording systems, and improving intake management and follow-up for the 1337 tip line.

DefenseSTT
Period2023.03 ~ 2023.06
Scope
  • New STT server on the existing independent network with L3 integration
  • ARS and recording-system integration; indirect integration equipment configuration
  • Phone-network file and data integration with the internal DB and web/WAS; comprehensive tip-intake status management
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POSCO DX integrated safety and health management platform STT solution
POSCO DX

Integrated safety & health management platform STT solution

Adding STT to POSCO DX's smart integrated safety solution, automatically transcribing TBM field mobile recordings and managing history on a schedule.

EnterpriseSTT
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POSCO DX

Integrated safety & health management platform STT solution

Adding STT to POSCO DX's smart integrated safety solution, automatically transcribing TBM field mobile recordings and managing history on a schedule.

EnterpriseSTT
Period2023.02 ~ 2023.07
Scope
  • STT speech recognition added to POSCO DX's in-house smart integrated safety solution
  • Automatic transcription of TBM field mobile recordings
  • Scheduled automatic STT with history management
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Korea Deposit Insurance Corporation Digital New Deal IT project — call center STT
Korea Deposit Insurance Corporation

Digital New Deal IT project — call center STT

Introducing speech recognition to the KDIC call center, converting unstructured call recordings to text and turning voice data into a usable business asset.

FinanceCall center
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Korea Deposit Insurance Corporation

Digital New Deal IT project — call center STT

Introducing speech recognition to the KDIC call center, converting unstructured call recordings to text and turning voice data into a usable business asset.

FinanceCall center
Period2023.01 ~ 2023.07
Scope
  • Speech recognition for turning call-center voice data into usable assets
  • Transcription system for unstructured call recordings
  • Recording collection, distribution, and headword processing; playback and script-level partial listening features
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Geochang County Office BaroNote voice minutes solution delivery
Geochang County Office

BaroNote voice minutes solution delivery

Installing one BaroNote unit in the Geochang County Office meeting hall, auto-transcribing the governor's briefings and key meetings and cutting minute-drafting time after review.

PublicMeeting minutes
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Geochang County Office

BaroNote voice minutes solution delivery

Installing one BaroNote unit in the Geochang County Office meeting hall, auto-transcribing the governor's briefings and key meetings and cutting minute-drafting time after review.

PublicMeeting minutes
Period2022.11
Scope
  • One BaroNote unit installed in the meeting hall
  • Automatic transcription of county governor briefings and key meetings via STT
  • Minutes finalized through edit and review, shortening working time
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ABL Life DCC Project
ABL Life

ABL Life DCC Project

Introducing STT to ABL Life's customer center, converting call audio into channel-separated text as a data asset and connecting it to TA and KMS solutions for consultation use.

FinanceSTT
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ABL Life

ABL Life DCC Project

Introducing STT to ABL Life's customer center, converting call audio into channel-separated text as a data asset and connecting it to TA and KMS solutions for consultation use.

FinanceSTT
Period2022.10 ~ 2022.12
Scope
  • Customer-agent call audio converted via STT, digitizing consultation data as an asset
  • Real-time channel-separated STT text for identifying consultation intent
  • TA and KMS solution integration
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Gangnam District Office Smart Gangnam disability welfare portal TTS solution delivery
Gangnam District Office

Smart Gangnam disability welfare portal TTS solution delivery

Adding TTS voice synthesis to Gangnam's disability welfare portal, delivering welfare information by voice with intuitive, fast search for smart welfare support.

PublicTTS
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Gangnam District Office

Smart Gangnam disability welfare portal TTS solution delivery

Adding TTS voice synthesis to Gangnam's disability welfare portal, delivering welfare information by voice with intuitive, fast search for smart welfare support.

PublicTTS
Period2022.09 ~ 2022.12
Scope
  • TTS voice synthesis for the welfare portal, strengthening welfare-information accessibility for people with disabilities
  • Sitemap and quick-menu support; electronic braille viewer service
  • Chatbot voice support (TTS) for spoken questions and answers; intuitive, fast-search smart welfare support
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Samsung Engineering voice meeting-minutes system
Samsung Engineering

Voice meeting-minutes system

Applying BaroNote to Samsung Engineering executive meetings, automatically diarizing, displaying, and recording discussions in real time and cutting minute-drafting time.

EnterpriseMeeting minutes
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Samsung Engineering

Voice meeting-minutes system

Applying BaroNote to Samsung Engineering executive meetings, automatically diarizing, displaying, and recording discussions in real time and cutting minute-drafting time.

EnterpriseMeeting minutes
Period2022.08 ~ 2022.12
Scope
  • BaroNote voice minutes for executive and key meetings
  • Automatic speaker separation with real-time kiosk relay of discussions
  • Dedicated CEO speaker-separated recognition; real-time meeting visibility and shorter minute-drafting time
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Ministry of Employment and Labor abusive-caller response STT solution delivery
Ministry of Employment and Labor

Abusive-caller response STT solution delivery

Connecting an STT system to existing recording equipment, automatically transcribing calls in real time and in batch to improve responses to abusive callers and customer service.

PublicSTT
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Ministry of Employment and Labor

Abusive-caller response STT solution delivery

Connecting an STT system to existing recording equipment, automatically transcribing calls in real time and in batch to improve responses to abusive callers and customer service.

PublicSTT
Period2022.02 ~ 2022.04
Scope
  • STT system connected to the existing recording equipment
  • Real-time and batch automatic transcription of customer-agent calls
  • Business use of transcripts and improved customer-response service
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