AI Knowledge Management System · KMS

Locus

Ask your knowledge, like a person.

Ingest company documents as searchable knowledge, and let a team of expert agents — each with a name and a role — answer with sources and citations. Aggregation, comparison, policy rulings and multi-turn dialogue: every figure is verified by deterministic computation, for a zero-hallucination knowledge system.

Zero hallucination — deterministic answersPersona agent teamOn-premise, self-contained
Locus product screen
OVERVIEW

Locus KMS is an enterprise knowledge management system that turns company documents into searchable knowledge and answers through a team of expert agents with names and roles — always with sources and citations. It goes far beyond search: aggregation, comparison, exhaustive extraction, policy rulings, multi-step calculation and multi-turn dialogue, running the whole loop of ingest → search → answer → knowledge enrichment in one system.

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WHO IT'S FOR

Built for teams like yours

"Only Kim knows that."

Policies, prices, procedures and per-client exceptions live in one person's head and across scattered documents. When they're away, even familiar questions have to be re-checked.

"Search works, but there's no answer."

A list of documents can't answer questions that need a definitive value, like a price or a policy. Users end up opening, comparing and interpreting documents all over again.

"We pile up knowledge, but can't manage it."

Which questions went unanswered? Which areas have no documents at all? Knowledge is not something you accumulate — it's something you operate.

KEY FEATURES

Key Features

FEATURE

Documents become searchable knowledge — the ingest pipeline

Upload PDF, Word, Excel, PowerPoint and HWP documents, images or web pages, and they are parsed, block-extracted, classified and embedded into knowledge. Track each ingest stage in real time in the operations console; failures show the exact failing step and can be reprocessed from any selected stage in one click.

Documents become searchable knowledge — the ingest pipeline
FEATURE

A team of persona expert agents

"Gyuri, summarize the annual-leave policy." Agents with names, roles and assigned knowledge scopes answer within their own domain, attaching source documents and citations. A coordinator agent takes your request, delegates to the right specialist and consolidates the results.

A team of persona expert agents
FEATURE

A decision engine for every question type — beyond search

Filtered aggregation, multi-step calculation, set relations, document comparison, exhaustive extraction, version lineage and policy rulings — the engine recognizes the question type and routes it to the right decision path. Every figure is computed deterministically with read-only SQL — zero hallucination. Answers no top-k retrieval sample could produce.

A decision engine for every question type — beyond search
FEATURE

Multi-turn dialogue — narrow down, switch, continue

"Top 5 accounts by quote value" → "only the largest one." Keep refining a result within the session. Elliptical follow-ups inherit the context, while new topics start clean without contamination.

Multi-turn dialogue — narrow down, switch, continue
FEATURE

Knowledge library — one place to manage every document

Manage by repository, category, document type and status; sort by search hits to see which documents are actually used; view and edit at block level, include or exclude blocks from search, and reprocess.

Knowledge library — one place to manage every document
FEATURE

Master data — definitive values that never waver

Structure prices, terms and policies under canonical keys, then layer scope overrides by branch, client and period. A resolution simulator lets you pre-verify which value answers under which conditions.

Master data — definitive values that never waver
FEATURE

Content drafts — knowledge through an approval gate

Unanswered queries are diagnosed as knowledge gaps; agent-written drafts flow through write → review → approve/reject, and only approved drafts become knowledge. The knowledge roadmap tab shows the enrichment plan alongside.

Content drafts — knowledge through an approval gate
FEATURE

Agent Studio — build, refine, verify

Start from the roster, configure persona, knowledge scope, tools and channels, and validate with test chat. Invocation logs and audit logs, all on one screen.

Agent Studio — build, refine, verify
HOW IT WORKS

How It Works

Three steps

1

Ingest

Upload PDF, Word, Excel, PowerPoint, HWP, images or web pages — they are parsed, block-extracted, classified and embedded into searchable knowledge. Watch progress live on the pipeline screen.

2

Grounded answers

Direct an agent with a name and a role, and it answers within its knowledge scope with source documents and citations. Definitive values like prices and policies are resolved by the master-data layer, scoped down to branch and client.

3

Knowledge enrichment loop

Unanswered queries are collected automatically and diagnosed as knowledge gaps; agent-written drafts pass approval or rejection before becoming knowledge.

SPECIFICATION

Specifications

Document formats10+ — PDF·DOCX·PPTX·XLSX·HWP/HWPX·HTML·TXT·Markdown·images (OCR). Folder upload, URL crawl, notes
Decision answer paths12+ — aggregation, filtered aggregation, multi-step calculation, set relations, document comparison, exhaustive extraction, version lineage, time series, policy rulings, master data and more
Multi-turn follow-ups6 types — filter refinement, direction switch, account addition, condition intersection, metric switch, time refinement
Numeric trustZero-hallucination principle — read-only SQL deterministic computation + arithmetic verification, source and citation markers on every answer
Permissions & governance4 levels (viewer/operator/approver/admin) + approval gate, audit logs, confidentiality grades, PII anonymization API
Security & isolationTenant isolation via PostgreSQL RLS, Qdrant payload filters and Elasticsearch filters; separated DB roles
IntegrationSingle SSE endpoint for call bots and voice systems, OpenAI ChatCompletion-compatible reservation API, OpenAPI & webhooks, low-latency streaming (first token under 1s)
DeploymentOn-premise self-contained — API, DB, vector search and pipeline workers start from one docker compose; LLM via your endpoint or your own GPUs
EditionsKMS Core (S1) knowledge management / Agent Suite (S2) adds the persona agent plane
FAQ

Frequently Asked Questions

Can we install it on our own servers?
Yes. Locus is designed for on-premise deployment as a self-contained stack based on docker compose — API, database, vector search and pipeline workers all start as one. For the LLM, connect your existing endpoint or run it on your own GPUs.
How do we know an answer isn't made up?
Every answer shows its source documents and citation markers, and passes confidence scoring and hallucination-detection steps. Fixed values such as prices and policies are resolved deterministically from the master-data layer rather than generated, and every figure in aggregations is computed with read-only SQL and arithmetically verified.
Which document formats are supported?
PDF, DOCX, PPTX, XLSX, HWP/HWPX, HTML, TXT, Markdown and images (PNG/JPEG/TIFF/BMP/WebP via OCR). Besides file upload, you can ingest knowledge by folder upload, URL crawling or writing notes.
How are agents set up?
You create them yourself and assign a name, a role and a knowledge scope. For example: Maru as coordinator (delegating and consolidating), Gyuri for HR policies, Echo for market and reputation, Baro for content drafts. Configure persona, tools and channels in Agent Studio and validate with test chat.
What is multi-turn dialogue?
It lets you keep refining a result within a session. Like "Top 5 accounts by quote value" followed by "only the largest one" — elliptical follow-ups inherit the context, while new topics start clean without contamination.
Can it connect to our existing call bot or voice system?
Yes. We provide a single SSE endpoint and a documented response contract — you only pass the utterance and conversation history. The reservation agent can also be called through an OpenAI-compatible API. Low-latency streaming for voice delivers the first token in under 1 second (internal measurement).
Can we adopt knowledge management only, without agents?
Yes. The KMS Core (S1) edition focuses on the library, master data, knowledge operations and the quality hub; Agent Suite (S2) adds the persona agent plane on top. Pricing depends on scope — contact sales@timbel.net.
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